Terms of Service
Draft for review. Have a lawyer check this before launch. Nothing here limits your statutory rights under Ontario or Canadian law.
1. Who these terms are with
CadServAuto Ltd., 2470 Tedlo St, Unit 4, Mississauga, ON L5A 3V3.
2. Estimates and authorisation
Prices on this site are in Canadian dollars and exclude 13% HST. They are indicative and current at publication; the estimate we give for your specific vehicle is the one that applies.
Before work begins you receive a written estimate. In accordance with Ontario’s Consumer Protection Act, 2002 we will not charge more than 10% above it. If the job changes we stop and contact you for authorisation before continuing.
Estimates are free. Where diagnostic work is required to produce an accurate estimate, that diagnostic charge is disclosed in advance and credited against the repair if you proceed.
Replaced parts are returned to you on request, except parts that must go back to a supplier under warranty or be disposed of as regulated waste.
3. Bookings
An enquiry submitted through this site is a request, not a confirmed appointment, until we reply. Nothing is charged online. Please give us four hours’ notice if you can’t attend.
4. Parts
We fit customer-supplied parts at our normal labour rate. Those parts carry no warranty from us and our labour on that job is covered for 90 days. If we believe a supplied part is incorrect or unsafe we will say so before starting, and may decline the work.
Where a repair requires a part we do not stock, we will tell you the expected lead time before you leave the vehicle.
5. Warranty
Parts we supply and the labour to fit them are warranted for 24 months or 40,000 km, whichever comes first. Full terms and exclusions are on the warranty page and form part of these terms.
6. Work we decline
We may decline work we consider unsafe or unlawful — including removing catalytic converters or defeating emissions equipment, issuing a Safety Standards Certificate for a vehicle that does not meet the standard, and repairs outside our competence. We will explain why and, where possible, refer you to a shop that does that work.
7. Vehicles left with us
Please remove valuables; we are not responsible for personal items left in a vehicle. Vehicles left more than 14 days after we notify you that work is complete, or after you decline work, may incur storage charges at $35 per day. Unclaimed vehicles are dealt with under the applicable Ontario legislation, and we will make reasonable efforts to reach you first.
8. Diagnostic limits
Diagnosis is a professional judgement based on testing, not a guarantee of outcome. Intermittent faults may require extended investigation, which we will quote separately before proceeding. Where a diagnosis proves incorrect through our error, we correct it at our cost.
9. Payment
Payment is due on collection unless you hold a fleet account. Fleet accounts are net thirty following a credit check. We accept cash, debit, Visa, Mastercard, American Express and Interac e-Transfer.
10. Website use
Content here is general information and is not a substitute for inspecting your specific vehicle. Prices, intervals and legal summaries are provided in good faith and may change. We make no guarantee the site will be uninterrupted or error-free. Text, layout and images are our property or licensed to us.
11. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. Nothing in them limits your rights under the Consumer Protection Act, 2002 or other consumer legislation.
12. Contact
CadServAuto Ltd.
2470 Tedlo St, Unit 4, Mississauga, ON L5A 3V3
(905) 555-0188 В· service@dezademulanqn.pro
The Consumer Protection Act, 2002, provides you with rights in relation to having a motor vehicle repaired.